Please understand that when you make a reservation our guides/instructors are committed for that date and time. We cannot refund your trip inside the cancellation window due to illness or injuries of yourself or members of your group, as we have turned away other clients so we could run your trip.
We reserve the right to charge a minimum of a $100 deposit dependent upon the course you select. If cancellations occur with less than 3 days notice, half the course cost or the deposit (which ever is greater) will be charged. If you do not show up the day of the course, the entire course fees will be charged. If Midwest Mountain Guides cancels a course all deposits and payments in full will be refunded. Midwest Mountain Guides will in no way be held responsible for cost or fees due to canceling or rescheduling travel arrangements including but not limited to travel and lodging. Travel insurance is recommended.
The balance of the cost is due prior to the start of your course. We prefer a check (made out to Midwest Mountain Guides) or cash. If bad checks are written, we will charge the maximum returned check fee allowed by law.
If in the event of poor weather we will try to reschedule. If you cannot reschedule, your deposit will not be refunded. If weather does not allow you to finish a course, we will try to reschedule the balance of the course at a later date. If this is not possible, and half your course is over, the day will be charged at the full rate. We do not issue refunds due to weather. It is up to the instructor/guide to decide when to cancel a course due to weather. Plan to be out in less then ideal climbing conditions by preparing and dressing for the weather. Midwest Mountain Guides reserves the right to alter climbing plans and substitute climbing instruction which is course appropriate to best suit climbing ability, crowds and weather.
We do have an instructional video series available on our website. Please be aware that rock Climbing and associated activities are inherently dangerous and potentially deadly. Though efforts are made to insure the information presented within the midwestmountainguides.com web site is accurate, no guarantees are implied or suggested. We recommend taking a course with one of our professional/certified instructors before attempting to rock climb or set up climbs on your own.
Lets make this simple, we are not going to take your names, address, phone number, e-mail address, etc... and sell them off or randomly or forward them out to third parties. Your personal information will only be used for our internal record keeping, website improvement and periodically sending you upcoming event information. If you want to be removed from our e-mail database, just let us know and we will take your name off.
Midwest Mountain Guides, reserves the right to stop guided events at anytime if clients jeopardize the safety of themselves or others. Under these conditions, refunds will not be given
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